FAQ
Frequently Asked Questions
Q1. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your product for any reason, please contact us within 30 days of receiving your order for a refund or exchange.
We want you to be completely satisfied with your purchase. If you're not happy with your product for any reason, please contact us within 30 days of receiving your order for a refund or exchange.
Q2. Are your products environmentally friendly?
We strive to minimize our environmental impact by using eco-friendly packaging materials whenever possible. Our ceramic mugs are also recyclable.
We strive to minimize our environmental impact by using eco-friendly packaging materials whenever possible. Our ceramic mugs are also recyclable.
Q3. Are your mugs microwave and dishwasher safe?
Yes, all of our mugs are both microwave and dishwasher safe, making them convenient for everyday use.
Q4: Are your products manufactured ethicallly?
Yes, the manufacturing of our items is lawful, ethical and safe to the workers and environment.
Q5. How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-3 business days, and standard shipping within the US takes an additional 3-5 business days. International shipping times may vary.
Shipping times vary depending on your location. Typically, orders are processed within 1-3 business days, and standard shipping within the US takes an additional 3-5 business days. International shipping times may vary.